EVERY ONE HAS A VOICE; EVERY ONE BELONGS
DIVERSITY, EQUALITY, AND IMPACT SOURCING AS OUR KEY BUSINESS PRIORITIES
At One Contact Center, we are actively invested in creating and maintaining a culture of diversity, equality, and inclusion. Our goal is to create a workplace where everyone has a seat at the table, a voice of their own, and a sense of belonging.
With employees of different genders, backgrounds and diverse skills working from diverse geographical locations, complete with clients that span the length and breadth of the global village, we can say with utmost sincerity that we are staying true to these values.
We believe that creating a diverse and inclusive work environment is not a destination. It is an ongoing process that needs constant re-evaluation and improvement. We are leveraging this to drive innovations and solve the unique challenges facing our clients. For us, it is not about political correctness. It is just the right thing to do; it is our key to growth!
At OCC, we’re deconstructing negative gender stereotypes and bringing real gender diversity into our workforce. Our pro-women empowerment policies mean we represent and empower our female employees at all levels of the company. Aside from just hiring more women to further our gender diversity goals, we’ve also put the machinery in place to ensure high-level corporate leadership for the female gender as well as a fair and safe working environment for both men and women. We’re committing our time and resources to provide more education, training, and professional development for our women and we’ll try to foster our diversity and equality goals through a variety of community advocacy and initiatives.
When partnering with us, you will not only improve your Customer’s Experience, you will also be a part of creating a better environment and better place for women and minorities.
One of our key goals at One Contact Center is to create and develop a truly diverse and inclusive workplace. That is why we are developing and creating an impact sourcing initiative, which will be a key part of our hiring strategies.
We believe that this policy will help us integrate a large number of people who would normally be considered as socioeconomically advantaged into our workforce. We will leverage this policy to help many people at the bottom of the pyramid find a platform through which they can achieve more.
As part of our plan this 2020 and beyond, we will create employment and develop opportunities for more single moms, LGBTQ, working students and people from depressed areas.
We strive to develop a diverse and inclusive work environment where different people from all walks of life are treated with equity, fairness, and respect. And we are constantly leveraging this as a superpower to foster growth and drive innovation. While we are helping our people achieve more, we’re also banking on this to help us meet more of our clients’ key needs and priorities, going forward.