Our Culture of Trust, Collaboration, Accountability and Transparency
delivers Happy Clients
We pursue relationships based on transparency, mutual trust, persistence and integrity with our employees, customers and business partners.
OCC is a leading provider of outsourced customer care and back-office solutions with over 1,700 workstation capacity operating on a 24/7/365 basis.
Our corporate office is located in Van Nuys, CA and we have been in the same office space since we opened in 2000. We are a solid company in terms of financials and reliability.
As a growing provider in our industry with attractive price offers, our focus is on delivering quality and not volume. We have been benchmarked competitively against some of the biggest names in the industry and we consistently exceed their quality standards, at nearly half the price. Our clients are happy to share experiences, actual quality scores, and data comparisons between vendors which demonstrates our transparency and leadership.