Outstanding Customer Experiences Delivered

Stella Service / Award Winning Customer Service

One Contact Center helped a client earn the Stella Service Elite award in 2015 and 2016. Not only that, we also secured and maintained the #1 benchmark ranking for service in live chat and e-mail support.

Back Office Support

For over 10 years we've provided mystery shopping projects for the likes of Verizon, State Farm, Burger King, Toyota, Chanel and many other major companies. We are proud of the fact that we were able to help them increase customer engagement levels turning prospects into loyal brand followers.

Inbound and Outbound Sales

OCC's top caliber of inbound and outbound sales agents are all PCI compliant, bringing our credit card chargeback rate to a stunning ZERO. All transactions are independently verified by our in-house billing department to ensure authenticity and validity.

Virtual Assistant Services

We have the capability to support many small companies and help them maximize productivity and profits, reduce internal cost while boosting their customer satisfaction by providing appointment setting, bookkeeping, temporary CPA's and virtual assistant services. In fact, we obtain regular referrals from existing clients which attests to the great job we do.

But don’t just take our word for it. Here’s what our customers have to say…